Jobs & Services

Guide to Getting a Cashier Job in Ghana

Cashier jobs are very important to the operations of any business or organization. Skilled in managing the inflow and outflow of financial resources, cashiers bring many benefits to the table of their companies. 

Cashiers are usually at the forefront of retail centers, shopping malls, stores, distribution centers, and other places where people come to buy supplies. Some companies and organizations also use cashiers. Cashiers are not accountants but they handle money and are responsible for accounting for it, likely to a higher-up such as an accountant or a manager. 

Whether you are a senior high school graduate, a university student, or a graduate looking for a full-time or part-time job, you can always lean on getting a cashier job while you figure out how you want your career to play out in the future. 

Being a cashier is one of the most flexible jobs you can have while juggling other things you do. If you happen to like seeing lots of people and interacting with them, you are a good candidate for a cashier job. All you need to do it to build up your sales skills, customer service prowess, and money handling skills. 

Who is a Cashier?

Google Dictionary defines a cashier as “a person handling payments and receipts in a shop, bank, or business.” In supermarkets and shopping centers, they are often required to use a cash register for recording transactions. 

Cashiers are diligent people yet at the same time, very understanding with the best of control of their emotions due to the wide range of situations and people they attend to over the typical workday. Without tremendous patience and understanding, a cashier will most likely perform poorly in customer service and relations. 

What Does a Cashier Do?

Cashiers, as explained in the definition of the job are responsible for handling payments and receipts. Cashiers are typically found collecting money, entering the transaction, and transferring the items purchased for wrapping or packaging. This is true for shopping centers, malls, etc. However, in other settings, the cashier doesn’t engage in packaging even though they still deal with the customer or clients. 

In executing their responsibilities, cashiers also perform a number of tasks and roles in their companies. We have listed some of them here for you to appreciate what it involves.

  1. Handle cash, credit, or check transactions with customers
  2. Pleasantly deal with customers to ensure satisfaction
  3. Scan goods and collect payments
  4. Answer customers’ questions and get a manager if an answer doesn’t solve the issue
  5. Issue change, receipts, refunds, or tickets
  6. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  7. Make sales referrals, cross-sell products, and introduce new ones
  8. Redeem stamps and coupons
  9. Resolve customer complaints, guide them and provide relevant information
  10. Bag items carefully
  11. Ensure pricing is correct
  12. Greet customers when entering or leaving the establishment
  13. Maintain clean and tidy checkout areas
  14. Process returns and checks to see if items are damaged
  15. Bag, box, or wrap packages
  16. Keep reports of transactions

What Does a Cashier Job Require?

Cashier work is flexible in the responsibilities. They are also flexible on the educational requirements. Generally, entry-level positions do not require much education. Most of them hire senior high school graduates with WASSCE certification. There are a lot of cashier jobs in Ghana on our platform looking for SHS graduates and HND holders. This makes it possible to start working at a factory right after completing high school. In most cases, you do not also need any experience. You can quickly learn a lot to go on with on the job. All you need to do it to build up your sales skills, customer service prowess, and money handling skills. 

To climb the leadership and management ladder, you will need some educational requirements in related fields. Some areas to consider include business administration, supply chain management, materials engineering, and customer service. 

Top Skills for Cashiers

Soft Skills for cashiers

  1. Provided training
  2. Product knowledge
  3. Customer service & Communication
  4. Speed
  5. Personable
  6. Hard-working
  7. Punctuality and Time management
  8. Attention to detail
  9. Conflict resolution
  10. Multi-tasking

Hard Skills for cashiers

  1. Knowledge in Usage of Point Of Sale (POS) systems
  2. Mathematics

Places a Cashier Can Work at

  1. Roadside shops
  2. Stores
  3. Shopping Malls
  4. Restaurants
  5. Banks
  6. Grocery Stores
  7. Pharmacies
  8. Filling Stations
  9. Other service stations

How to Get a Cashier Job in Ghana

Cashier jobs are one of the most flexible jobs you can have. With little to no education, you can quickly get started. However, to get to high-level roles in the manufacturing field, you will eventually need some qualifications and a good education. 

Lots of Cashier Jobs in Ghana do not require experience. But we would advise you to pursue some qualifications to gain higher-level roles, especially in the management area, and becoming a player in manufacturing, logistics, and transport.  

There are many skills utilized in accounting. These skills can mostly be acquired and learned in the field itself. 

Degrees or educational pursuits will require substantial time and funds. If you are working on a tight budget, you might want to start on the lower end of the manufacturing field and learn your way through. Acquire your qualifications while learning on the job. This provides a very good mix of theory and practice giving you a greater edge over those with just one. 

Steps to Getting a Cashier Job in Ghana

The first step is to visit the TonatonJOBS platform to create a profile. It is an easy process and takes only a few minutes to complete. 

Creating your profile is the easiest way to build your resume which potential employers will use to shortlist you. The platform has lots of receptionist jobs, office assistant jobs, and storekeeper jobs waiting to be filled. 

The final step is to prepare for an interview. 

Make sure you are well prepared for this stage by answering the common interview questions. You may have command over the skills and have the qualifications but fall victim to an unforeseen question. Go through some practice over answering any question you think might be asked and prepare adequately for the interview

Conclusion

Becoming a cashier has few boundaries and if you are up for the challenge, you should give it a try. Cashier jobs are suitable for students, SHS leavers since some of them are on a part-time basis. However, you can find full-time opportunities in the banking, health, and retail sectors. 

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